FAQs
For private tour, after choosing your tour, you should select it by clicking on “Book Now” button to go through that tour page. So, you need to click on “send Inquiry” button. You go through a form to fill in specifically indicate your tour name and select the date and the number of participants. Then click on “Book Now” button at the end. Please remember the fields marked with * are mandatory to be filled. You will receive an email for your booking and a copy will be sent to us. We will follow up your booking as soon as possible and send you an invoice including the necessary information for the deposit. In next step, you need to pay your deposit and send a copy of your payment for us. Then you have conformed your tour and we will send you “detailed itinerary, what to bring and reserve your accommodations. For Group Tour, if the tour has group tour, you need to select the date and fill in the form and then click on “Book Now”. The rest procedure is like booking the private tour as above.
2. How can I choose a suitable tour?
It is very important to choose the right trip and you know your taste and physical fitness better than anyone. Regarding technical matters, you need to contact us through phone call or send an email to traveler@zinoexpedition.com
3. Should I secure my booking and how?
Yes, it is recommended to do that. You will secure your booking by paying a deposit. After booking, you will receive an invoice for your down payment. You should send us the copy of your payment to confirm your booking.
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- If you are an individual traveler, the remaining amount is payable in cash upon arrival to Iran.
- If you are a travel agency, you need to contact us through email.
5. How can I apply for an e-visa?
You need to apply for e-visa through a tour and travel operator. So, you need to send us your request.
6. What are the requirements for applying e-visa?
You need to ask us for an e-visa. Then you will receive a form to fill in and send it back by email. A copy of your passport (a PDF format less than 500 KB) and personal photo (in JPEG format less than 200 KB) is required as well.
7. Is it possible to cancel my trip?
Yes, you need to send an email to cancel your trip. If you cancel, the deposit is non-refundable. So, we recommend postponing your trip to another time within 1 year. Please refer to the cancellation policy by clicking the following link.https://zinoexpedition.com/terms-and-conditions/
8. Am I eligible to apply for on arrival visa?
You can apply for on arrival visa if you are not the passport holders of Afghanistan, Bangladesh, Canada, Columbia, Jordan, Pakistan, United States of America and United Kingdom.
9. Which countries are exempt from applying visa for entering Iran?
The citizens of the following countries are exempt from applying for visas for entering Iran: The Republic of Azerbaijan, Bolivia, Turkey, Syria, Lebanon, Georgia, Armenia, Venezuela, Egypt, and Malaysia.
10. What are the requirements to apply for visa?
- Visa application form or visa grant notice
- Valid passport with at least 6 months of validity
- Travel Insurance
- Personal photo (passport sized)
- Visa fee
11. Can I extend my staying visa?
Yes, you can extend your visa.
12. Where can I extend my visa?
You need to apply for extending your visa through the MFA office in Tehran. Please contact the Zino team to help you.
13. What document is required to extend my staying visa?
- Valid passport(at least 6 months validity beyond your trip date)
- Travel Insurance
- Personal photo (passport sized)
- extending fee
14. If I cannot get visa what will happen to my deposit?
If you applied for your visa through Zino team, visa administrative cost amounting to Euro 20 per person will be deducted and the balance will be refund to your account.
15. How long does it take to get a visa code?
It takes about 7 working days. For American, British and Canadian citizens, it takes at least 30 working days.
16. How long is the validity of e-visa to collect?
It will be valid for 1 month if you collect the visa from Iran embassy and if you ask for on arrival, it will be valid for 3 months to collect.
17. How much deposit do I need to pay?
A deposit of Euro 200 or 15% of the tour price (which one is more) is required.
For tailor made group tours or agencies, 25% of the Tour price is required on confirmation of the booking.
18. What should I do for last minutes booking?
You need to call us for last minutes booking.
19. What is next procedure after I made payment for my tour?
You should send a copy of the payment by email. You will receive your itinerary within a week.
20. When should I book my Ticket?
It is recommended to make sure about the visa if you are going to collect your visa from the nearest Iran embassy/ consulate in your resident country. If you are going to apply for an arrival visa, you need to make sure if you are eligible for it on arrival.
21. What document is required for applying visa?
- Visa application form or visa grant notice
- Valid passport
- Travel Insurance
- Personal photo (passport sized)
- Visa fee
22.What about my travel insurance, do you provide one?
We don’t provide any insurance. You need to contact the Iran embassy in your area to find out the list of acceptable insurance companies.
23.Can I change my booking date or change to different trip?
Yes, it is possible. You need to send a written request for changing your booking.
24.Do I need travel insurance?
We strongly recommend taking comprehensive travel insurance.
25.What is cancellation policy?
Please go to the terms & conditions page. https://zinoexpedition.com/terms-and-conditions
For private tour, after choosing your tour, you should select it by clicking on “Book Now” button to go through that tour page. So, you need to click on “send Inquiry” button. You go through a form to fill in specifically indicate your tour name and select the date and the number of participants. Then click on “Book Now” button at the end. Please remember the fields marked with * are mandatory to be filled. You will receive an email for your booking and a copy will be sent to us. We will follow up your booking as soon as possible and send you an invoice including the necessary information for the deposit. In next step, you need to pay your deposit and send a copy of your payment for us. Then you have conformed your tour and we will send you “detailed itinerary, what to bring and reserve your accommodations. For Group Tour, if the tour has group tour, you need to select the date and fill in the form and then click on “Book Now”. The rest procedure is like booking the private tour as above.
27.How can I guarantee my booking?
By paying the deposit, your booking will be guaranteed with Adventure Iran.
After booking you will receive an invoice for down payment. Then, you need to pay the deposit and send a copy of your payment.
29.Do I need to pay a deposit and how much?
Yes, Euro 200 is required.
30.I’m booking the tour last minute, what should I do?
You need to call us for the last-minute booking to manage your booking with the support team.
31.When will I have to pay the balance of the tour?
You need to pay cash the balance amount to our representative who will meet you for briefing session.
32.I paid for my tour, what’s next?
You need to send a copy of your payment and then ask for your itinerary.
33.Can I apply for on arrival visa?
Yes, you can if you are nationals of one of the on-arrival countries listed. In another word, the passport holders of America, Afghanistan, Bangladesh, Canada, Colombia, Jordan, Pakistan, and the United Kingdom are not eligible to apply for an arrival visa. They must apply for visas through Iran embassies/ consulates or e-visa through an authorized tour operator/ travel agency. For more information, please visit https://zinoexpedition.com/visa/
Yes you can.
35.When should I book my flight?
Before booking, you need to check your flight and buy your ticket after getting your visa.
36.What document is needed for applying visa?
- Visa application form or visa grant notice
- Valid passport
- Travel Insurance
- Personal photo (passport sized)
- Visa fee
37.Do you sell travel insurance or what insurance agency do you recommend?
No, we don’t sell any travel insurance and travel insurance is required for applying visa. So, you need to buy your travel insurance from your own country before entering to Iran.
38.I got a new passport since I booked, do you need to know?
Yes, it is mandatory to have the copy of new passport for booking process.
39.Can I change my departure date or switch to a different tour in Iran?
The length of your visa is according to your tour, so you need to extend your visa before changing your flight or switch to a different tour in Iran.
As we booked some facilities for you, the deposit is non refundable and so, we don’t recommend to cancel your trip. But there is an opportunity to postpone your trip to another time maximum 6 months.
41.Is Iran visa free for Nigerian?
No, it isn’t. Nigerian nationals must pay the visa fees. For more information, please visit the following link and check the list of Iran Visa Fee. https://zinoexpedition.com/visa/
yes, it is. Iran accepts foreign passengers and travelers from 27th October 2021 and issues tourist visas for them. Iran Ministry of Health and Medical Education issued a protocol for breaking the spread of the pandemic. For more information, please click on the link: https://zinoexpedition.com/covid-19-protocol-for-traveling-to-iran/
Yes, Iran reopened its borders from 27th October 2021.
Yes, you can. You must make sure you are eligible for Iran visa.
45.Can I apply for Iran visa online?
For electronic visa (e-visa), you need to apply for visa code/ reference through an authorized tour operator/travel agency.
46.How to apply for Iran visa?
For an electronic visa (e-visa), you need to apply for a visa code/ reference through an authorized tour operator/travel agency. After getting a visa grant notice (visa code/visa reference), you must submit the following documents to the embassy you mentioned for collecting your visa.
- Visa application form or visa grant notice
- Valid passport (at least 6 months validity beyond your trip date)
- Travel Insurance
- Personal photo (passport sized)
- Visa fee
Please send an inquiry to: booking@zinoexpedition.com
It takes a maximum of 7 working days to get the visa code. After receiving the visa grant notice, you need to refer to Iran Embassy in your area (according to your request for collecting your visa) or on arrival visa at the airport. You need to pay a visa fee depending on your nationality according to the Iran Visa Fees table as follows.
For an electronic visa (e-visa), you need to apply for a visa code/ reference through an authorized tour operator/travel agency. After getting a visa grant notice (visa code/visa reference), you must submit the following documents to the embassy you mentioned for collecting your visa.
- Visa application form or visa grant notice
- Valid passport (at least 6 months validity beyond your trip date)
- Travel Insurance
- Personal photo (passport sized)
- Visa fee
- please send an inquiry to: booking@zinoexpedition.com
- It takes a maximum of 7 working days to get the visa code. For more information, please click the link: https://zinoexpedition.com/visa/
- On arrival visa: The passport holders of America, Afghanistan, Bangladesh, Canada, Colombia, Jordan, Pakistan, and the United Kingdom are not eligible to apply for an arrival visa. They must apply for visas through Iran embassies/ consulates or e-visa through an authorized tour operator/ travel agency.
48.How to apply for Iran visa online?
For an electronic visa (e-visa), you need to apply for a visa code/ reference through an authorized tour operator/travel agency.
We will send you the application form upon receiving your request. please send an inquiry to: booking@zinoexpedition.com
It takes a maximum of 7 working days to get the visa code. After receiving the visa grant notice, you need to refer to Iran Embassy in your area (according to your request for collecting your visa) or on arrival visa at the airport. You need to pay a visa fee depending on your nationality according to the Iran Visa Fees table as follows.
it depends on your nationality.
The passport holders of Turkey, Syria, Lebanon, Azerbaijan Republic, Malaysia, Armenia, Venezuela, Bolivia, Georgia, Egypt, and China don’t need any visa for entry to Iran. This list is subject to change and you should check when you are booking a tour.
Please visit this link for the list of Iran visa fees:https://zinoexpedition.com/visa/
50.How to get Iran visa from Pakistan?
Pakistan nationals must obtain their visa from the Iran embassy in their region. For the list of embassies and consulates please check the following link: https://zinoexpedition.com/embassy-and-consulate/
For Iran visa fees, please visit the following link and find your country. https://zinoexpedition.com/visa/
52.How to get Iran visa from USA?
According to visa rules and regulations of Iran; American, British and Canadian nationals (ABC countries) can only travel to Iran on a tour and must be accompanied by a registered guide. They must apply for visa reference/code through an authorized travel agency. Please bear in mind that the visa process for ABC nationals takes at least 40 working days before their tour departure. For more information, please check our website, visa rules:https://zinoexpedition.com/visa/
53.Which countries need visa for Iran?
All the countries except some countries must obtain a visa for visiting Iran. The passport holders of Turkey, Syria, Lebanon, Azerbaijan Republic, Malaysia, Armenia, Venezuela, Bolivia, Georgia, Egypt, and China don’t need any visa for entry to Iran. This list is subject to change and you should check when you are booking a tour.
On arrival visa: The passport holders of America, Afghanistan, Bangladesh, Canada, Colombia, Jordan, Pakistan, and the United Kingdom are not eligible to apply for an arrival visa. They must apply for visas through Iran embassies/ consulates or e-visa through an authorized tour operator/ travel agency.
According to visa rules and regulations of Iran; American, British and Canadian nationals (ABC countries) can only travel to Iran on a tour and must be accompanied by a registered guide. They must apply for visa reference/code through an authorized travel agency. Please bear in mind that the visa process for ABC nationals takes at least 40 working days before their tour departure. For more information, please check our website, visa rules:https://zinoexpedition.com/visa/